# Terms & Conditions **Last Updated:** September 11, 2026 Welcome to **One Shop**. By accessing or using our website, placing an order, contacting us through WhatsApp, or purchasing our products and services, you agree to comply with the following Terms & Conditions. ## 1. About One Shop One Shop is a one-stop destination for mobile phones, genuine mobile accessories, and professional mobile repair services. Our services may include: * Mobile phone sales * Mobile accessories * Screen replacement * Battery replacement * Charging-port repair * Software-related services * Chip-level diagnostics * Other mobile repair and maintenance services ## 2. Products and Services We make reasonable efforts to ensure that product names, descriptions, images, prices, availability, and service information displayed on our website are accurate. However, product availability, specifications, colors, prices, and delivery timelines may change without prior notice. Repair services may vary depending on the device model, condition, availability of spare parts, and nature of the problem. ## 3. Product Orders Customers are responsible for providing accurate contact and delivery information while placing an order. One Shop reserves the right to contact the customer to confirm an order before processing it. An order may be cancelled if: * The product is unavailable. * Incorrect product or customer information is provided. * The order appears to be fraudulent. * There is an incorrect price or technical error on the website. * The customer cannot be contacted for order confirmation. ## 4. Mobile Repair Services Before repair, customers should back up their important data whenever possible. One Shop is not responsible for loss of personal data, applications, photographs, contacts, files, or other information that may occur during repair. Repair timelines are approximate and may depend on spare-part availability and the complexity of the issue. Additional problems discovered during diagnosis may require customer approval and additional charges. ## 5. Prices and Payments All prices displayed on the website are subject to change. Applicable taxes, delivery charges, service charges, or other applicable charges may be added where applicable. Customers agree to provide accurate payment and billing information. ## 6. Warranty Warranty, if applicable, will depend on the specific product, spare part, or repair service. Warranty does not normally cover damage caused by: * Physical damage * Water or liquid damage * Accidental damage * Unauthorized repair or modification * Improper usage * Software modification where applicable Customers should check the applicable warranty conditions at the time of purchase or repair. ## 7. Website Usage Customers agree not to misuse the website, attempt unauthorized access, interfere with website functionality, or use the website for fraudulent or illegal purposes. All website content, including text, graphics, logos, images, and other materials, may not be reproduced or commercially used without permission. ## 8. Third-Party Services The website may use third-party services such as payment gateways, WhatsApp, delivery partners, analytics services, or other service providers. Their respective terms and privacy policies may also apply. ## 9. Limitation of Liability One Shop will make reasonable efforts to provide accurate information and reliable services. However, we are not liable for indirect, incidental, or consequential losses arising from the use of our website, products, or services to the extent permitted by applicable law. ## 10. Changes to Terms One Shop may update these Terms & Conditions from time to time. Updated terms will be published on this page with the revised date. ## 11. Contact Us **Company:** One Shop **Website:** https://toshop.in/one-shop **Email:** [christonetweb@gmail.com](mailto:christonetweb@gmail.com) **WhatsApp:** +91 9655591123 **Phone:** 9655591123 **Store Address:** 12, North, Nagercoil, Tamil Nadu - 627801 By using our website or services, you acknowledge that you have read and agreed to these Terms & Conditions.