Terms & Conditions

# Terms & Conditions **1. General Terms** Welcome to DHANAM HOME SHOP. By accessing or purchasing from our website, you agree to follow these Terms & Conditions. We reserve the right to update or modify these terms at any time without prior notice. **2. Products & Information** We make every effort to ensure that product descriptions, images, prices, and other information are accurate. However, slight variations in product colour, packaging, size, or appearance may occur. Product availability may also change without prior notice. **3. Orders & Payments** All orders placed through DHANAM HOME SHOP are subject to product availability and confirmation. Customers are responsible for providing accurate delivery and contact information. Orders must be paid through the payment methods available on our website. **4. Pricing & Offers** Product prices may change from time to time due to market conditions, promotions, or other factors. Any discounts, offers, or promotional prices are subject to their respective terms and validity periods. We reserve the right to cancel or modify an offer when necessary. **5. Shipping & Delivery** We aim to process and deliver orders within the estimated delivery period provided at checkout. Delivery times may vary due to location, weather, courier delays, holidays, or circumstances beyond our control. Customers are responsible for providing a complete and correct delivery address. **6. Returns & Replacements** Returns or replacements will be accepted only according to our Refund & Replacement Policy. Customers should check the product upon delivery and report any damaged, incorrect, or defective product within the specified period. **7. Use of Website** Customers agree not to misuse the website, provide false information, attempt unauthorized access, or use the website for any unlawful purpose. DHANAM HOME SHOP reserves the right to restrict or terminate access if these terms are violated. **8. Product Usage & Responsibility** Products should be used according to the instructions, labels, and recommendations provided with the product. DHANAM HOME SHOP is not responsible for improper use, misuse, allergic reactions, or failure to follow product instructions. For Ayurveda and wellness products, customers should seek appropriate professional advice when necessary. **9. Privacy & Customer Information** We respect customer privacy and handle personal information according to our Privacy Policy. Customer information may be used for order processing, delivery, customer support, and other legitimate business purposes. **10. Limitation of Liability** DHANAM HOME SHOP will make reasonable efforts to provide quality products and services. However, we are not liable for indirect losses, delays, or issues caused by circumstances outside our reasonable control. **11. Intellectual Property** All website content, including the DHANAM HOME SHOP name, logo, images, graphics, text, and other materials, belongs to DHANAM HOME SHOP or its respective owners. Such content may not be copied, reproduced, or used without permission. **12. Contact & Acceptance** By using our website or purchasing our products, you acknowledge that you have read and agreed to these Terms & Conditions. If you have questions regarding these terms, please contact DHANAM HOME SHOP through the contact details provided on our website.