# Shipping & Delivery Policy At **DHANAM HOME SHOP**, we aim to provide a safe, reliable, and convenient delivery experience for every customer. Orders are carefully packed and shipped to the address provided during checkout. **1. Order Processing** Orders are normally processed after successful payment and order confirmation. Processing time may vary depending on product availability, order volume, weekends, holidays, or other circumstances. Customers will receive order or shipping updates through the contact details provided at checkout. **2. Delivery Time** Delivery times may vary depending on the customer's location, courier service, weather conditions, holidays, and other factors beyond our control. We will make reasonable efforts to deliver orders within the estimated delivery period provided at the time of purchase. **3. Shipping Charges** Applicable shipping charges, if any, will be displayed during the checkout process before the order is confirmed. Shipping charges may vary depending on the delivery location, order size, weight, or promotional offers. **4. Delivery Address** Customers are responsible for providing a complete and accurate delivery address, including the correct phone number and postal code. DHANAM HOME SHOP will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer. **5. Tracking Information** Where tracking is available, customers may receive a tracking number or delivery update after the order has been dispatched. Tracking information may take some time to become active after shipment. **6. Delayed Deliveries** Occasionally, deliveries may be delayed due to weather, transportation problems, courier issues, public holidays, high demand, natural events, or other circumstances beyond our reasonable control. We appreciate your patience in such situations. **7. Failed Delivery** If a delivery cannot be completed because the customer is unavailable, provides an incorrect address, or does not respond to the courier, additional delivery attempts or charges may apply. Customers should ensure that someone is available to receive the package whenever possible. **8. Damaged Packages** Customers are advised to check the package at the time of delivery. If the package appears damaged or opened, please take photographs or videos and contact DHANAM HOME SHOP as soon as possible. This will help us investigate the issue and provide an appropriate solution. **9. International Delivery** If international shipping is offered, delivery times, customs requirements, duties, taxes, and additional charges may vary by destination. Any applicable customs duties or local taxes may be the responsibility of the customer unless otherwise stated. **10. Contact Us** For questions regarding shipping, delivery status, or delayed orders, please contact **DHANAM HOME SHOP** using the contact details provided on our website. Our team will make reasonable efforts to assist you with your delivery.