# Privacy Policy At **ANJALA WELLNESS**, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or purchase our products. ## 1. Information We Collect When you use our website or place an order, we may collect information such as: * Name * Phone number * Email address * Billing and shipping address * Order and transaction details * Information you provide when contacting our customer support * Website usage and technical information, such as browser type, device information, and IP address, where applicable We only collect information that is reasonably necessary to provide and improve our services. ## 2. How We Use Your Information We may use your information to: * Process and deliver your orders * Confirm and communicate about your purchases * Provide customer support * Process payments through authorized payment service providers * Manage returns, refunds, replacements, and cancellations * Improve our website, products, and services * Send important service-related communications * Prevent fraudulent or unauthorized activities * Comply with applicable legal and regulatory requirements We will not use your personal information for purposes unrelated to our services without an appropriate basis or your consent where required by applicable law. ## 3. Payment Information Payments may be processed through third-party payment gateways or service providers. ANJALA WELLNESS does not intend to store your complete debit card, credit card, banking, or other sensitive payment credentials on our own systems. Payment information may be handled directly by the relevant authorized payment provider according to its privacy and security practices. ## 4. Cookies and Similar Technologies Our website may use cookies or similar technologies to improve website functionality, understand website usage, remember preferences, and provide a better browsing experience. You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled. ## 5. Sharing of Information We may share necessary information with trusted third-party service providers when required to operate our business, including: * Delivery and courier partners * Payment service providers * Website and technology service providers * Customer support or communication service providers * Government authorities or law-enforcement agencies when legally required We do not sell or rent your personal information to third parties for their independent marketing purposes. ## 6. Data Security We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, disclosure, or destruction. However, no method of transmission or electronic storage can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of your information. ## 7. Data Retention We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, maintaining business records, resolving disputes, preventing fraud, and complying with applicable legal requirements. When information is no longer required, it may be securely deleted or anonymized where appropriate. ## 8. Third-Party Links Our website may contain links to third-party websites, payment services, social media platforms, or other external services. ANJALA WELLNESS is not responsible for the privacy practices or content of third-party websites. We recommend reviewing their respective privacy policies before providing personal information. ## 9. Children's Privacy Our website and services are not intentionally designed to collect personal information directly from children. If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the situation. ## 10. Your Privacy Rights Depending on applicable law, you may have rights regarding your personal information, which may include requesting access to, correction of, or deletion of certain personal information, or withdrawing consent where applicable. To make a privacy-related request, please contact ANJALA WELLNESS using the contact details provided on our website. ## 11. Changes to This Privacy Policy We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable legal requirements. Any updated version will be published on this page with the revised **Last Updated** date. ## 12. Contact Us If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact **ANJALA WELLNESS** through the contact details provided on our website. **Last Updated:** September 2026