Shipping Policy
**Last Updated: September 2026**
At **Lakshmi Devi Home Shop**, we aim to process and deliver your orders safely and conveniently. This Shipping & Delivery Policy explains how orders are processed, shipped, and delivered.
### 1. Order Processing
Orders are normally processed after successful payment and order confirmation.
Processing time may vary depending on product availability, order volume, holidays, and other circumstances. We will make reasonable efforts to dispatch orders as soon as possible.
### 2. Delivery Areas
We currently aim to deliver products to serviceable locations within India. Delivery availability may depend on the customer's address and the courier services available in that area.
### 3. Estimated Delivery Time
Delivery times may vary depending on the delivery location, product availability, courier partner, weather conditions, public holidays, and other circumstances.
The estimated delivery period, where available, will be communicated during or after the order process.
### 4. Shipping Charges
Applicable shipping charges, if any, will be displayed or communicated before the order is confirmed.
Shipping charges may vary depending on factors such as delivery location, order size, product weight, and applicable offers.
### 5. Order Tracking
Where tracking is available, customers may receive tracking information after the order has been dispatched.
Customers can use the tracking details provided by the applicable courier service to check delivery progress.
### 6. Delivery Delays
While we make reasonable efforts to deliver orders within the estimated timeframe, delays may occur because of:
* Courier or logistics issues
* Weather conditions
* Public holidays
* Natural events
* Incorrect or incomplete delivery information
* Remote delivery locations
* Other circumstances beyond our reasonable control
We appreciate your patience in such situations.
### 7. Incorrect Address
Customers are responsible for providing accurate and complete delivery information.
If an order cannot be delivered because of an incorrect, incomplete, or invalid address provided by the customer, additional shipping charges may apply for re-delivery, where available.
### 8. Damaged Packages
If your package appears damaged when delivered, please take photographs of the package and product before discarding the packaging materials.
Contact us as soon as possible if the product has been damaged or affected during delivery. Please refer to our **Refund & Replacement Policy** for information about eligible claims.
### 9. Failed Delivery
If a delivery attempt is unsuccessful because the recipient is unavailable or the delivery address cannot be verified, the courier may make another delivery attempt or return the package to us, depending on the courier's policy.
Additional charges may apply for re-shipping in certain circumstances.
### 10. Delivery Confirmation
An order may be considered delivered when the courier's tracking system records successful delivery to the provided address or an authorized recipient.
### 11. Policy Changes
Lakshmi Devi Home Shop may update this Shipping & Delivery Policy from time to time. The latest version will be published on our website.
### 12. Contact Us
If you have questions about your order, shipping, or delivery, please contact **Lakshmi Devi Home Shop** using the contact details provided on our website.
Please keep your order number available when contacting us.
**Lakshmi Devi Home Shop**
*Ayurveda • Wellness • Natural Living*