Refund Policy
Refund & Replacement Policy – TN Crackers
1. Refund Policy
*All orders are carefully checked before dispatch, and refunds are subject to the condition of the products received.
*Refunds may be considered for eligible cases such as incorrect products, missing items, or products received in a damaged condition.
*Approved refunds will be processed through the original payment method or another mutually agreed method.
2. Replacement Policy
*Customers must contact TN Crackers as soon as possible if they receive a damaged, incorrect, or missing product.
*A replacement may be provided after verification of the issue and subject to product availability.
*Replacement products will be of the same or equivalent value wherever possible.
3. Reporting Damaged Products
*Customers should check their order immediately after receiving it.
*Any damaged or incorrect item should be reported with relevant details and, where appropriate, photographs of the product and packaging.
*Claims reported after an unreasonable delay may not be accepted.
4. Non-Refundable Products
*Products that have been opened, used, damaged through improper handling, or altered by the customer may not be eligible for a refund or replacement.
*Fireworks cannot be returned simply because the customer has changed their mind after purchase.
*Refund and replacement requests are subject to applicable laws and safety requirements.
5. Order Cancellation
*Cancellation requests should be made before the order is dispatched.
*Once an order has been dispatched, cancellation may not be possible.
*Any eligible refund after cancellation will be processed according to the applicable payment and order terms.
6. Contact Us
*For refund or replacement requests, customers can contact TN Crackers with their order details.
Phone: 9876543222
Our team will review the request and provide assistance according to this policy.
TN Crackers – Quality Products, Happy Celebrations! 🎆